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Provide equipment/systems installation services and technical assistance to Sames sales staff and customers.

• Provide service, repairs and estimates onsite or remotely in a timely manner
• Technically support our customers and sales staff onsite, over the phone, or through email
• Assist with and perform installations and training
• Assist with Sames training schools
• Prepare reports as required by the technical manager
• Account management: visiting accounts to ensure our equipment is performing at its highest efficiency
• Provide reactive urgent service
• Catalog & maintain demonstration equipment
• Maintain a safe, clean, and organized work area
• Assisting other departments as needed; miscellaneous tasks as needed

• Mechanical and electrical knowledge, preferably through work-related experience
• Mechanical aptitude: ability to master new products and assembly tools
• Able to work safely with hand and power tools; possess good hand and eye coordination
• Able to travel as required (valid driver's license and valid passport)
• Proficient in Microsoft Office
• Ability to read and write in English (French as asset); good communication and organizational skills
• Outstanding punctuality and organizational skills
• Problem solving capabilities
• Team driven work ethic
• Mission to serve with a sense of urgency
• Maintain a positive work atmosphere by acting and communicating in a manner so that you get along with customers, clients, vendors, co-workers, and management

• High school diploma or general education diploma

• Standing, sitting, bending, lifting (50 lbs.)
• Exposure to solvents, paints, and some hazardous materials
• Working with machines and daily use of hand/power tools
• Wearing personal protective equipment when required

Sames is an equal opportunity employer. It is the policy of Sames to treat all applicants for employment and all team members in a manner that does not discriminate against them because of their race, religion, color, national origin, sex, sexual orientation, pregnancy, age, military obligation, or disability. 

Must be able to legally work in the US without sponsorship.